Returns and right of withdrawal
Last updated: 11 November 2026.
This policy applies to purchases made by consumers at World Trading Cards.
1. Returns when you change your mind
You may notify us of your decision to withdraw from the purchase within 14 calendar days after receiving the goods, without giving a reason. If a single order includes several products delivered separately, the period starts when you receive the last one.
Email worldtradingcards@gmail.com, clearly stating that you wish to withdraw and identifying the purchase, for example with the order number and items. You may use the form at the end of this policy; using it is optional.
After notifying us, you must send the goods back without delay and no later than 14 calendar days after that notification. Prior authorization is not required to exercise the right of withdrawal. You may contact us with any questions about the return.
2. Return address and costs
Send the items to: Vendest Group, S.L. â World Trading Cards, Apartado de Correos 38, 28450 Collado Mediano, Madrid, Spain.
For a change-of-mind return, you bear the direct cost of return shipping, provided you were informed of this before buying. Use packaging that adequately protects the stickers, cards and other items. We recommend keeping proof of postage.
If an item is incorrect, arrives damaged or does not match its description, World Trading Cards bears the costs necessary to resolve that lack of conformity.
3. Condition of the items
You may examine the product as necessary to establish its nature, characteristics and functioning. You are only liable for any diminished value resulting from handling beyond what is necessary, as provided by law.
For collectibles, altering a card, a seal or the holder of a graded card may affect its value. Each case will be assessed according to the law; stickers and cards are not automatically excluded from the right of withdrawal.
Discounted items retain the same statutory rights. Exceptions to the right of withdrawal apply only when legally applicable and disclosed before purchase.
4. Refunds
We will reimburse the payments due without undue delay and no later than 14 calendar days after being notified of withdrawal. We may withhold reimbursement until we receive the goods or evidence that they have been sent back, whichever occurs first, unless we have offered to collect them.
When withdrawing from the entire order, the refund includes the cost of the least expensive standard delivery option we offered. It does not include the additional cost of a more expensive option expressly chosen by the buyer.
We will use the same payment method used for the purchase, unless another method is expressly agreed that does not cause you any fees.
5. Incorrect, damaged or non-conforming items
Contact worldtradingcards@gmail.com and identify the order and the issue. If possible, attach photographs to help us assess it. Rights relating to lack of conformity are independent of withdrawal and are not limited to the 14-day period.
We will provide the remedies required by law, such as repair or replacement where appropriate and, in the cases provided by law, a price reduction or termination of the purchase. For a unique card, the actual possibility of replacing it with an equivalent card will be taken into account.
6. Optional withdrawal notification form
To: Vendest Group, S.L. â World Trading Cards, Apartado de Correos 38, 28450 Collado Mediano, Madrid, Spain; email: worldtradingcards@gmail.com.
I hereby give notice that I withdraw from my contract of purchase of the following goods: [items].
Ordered on / received on: [dates].
Order number, if known: [number].
Consumer's name and address: [details].
Date: [date].
Consumer's signature, only if submitted on paper: [signature].
