Shipping policy

When will my order be processed?

Orders for in-stock items are prepared on the next business day. Transit time starts when Correos accepts the shipment.

How long will it take to receive my order?

For domestic shipments within Spain sent by Correos Paq Ligero, Correos publishes an indicative transit time of 48–72 hours. This refers to transport, depends on the origin and destination, and is not a guaranteed delivery time. Check your shipment status using Correos tracking.

Pre-orders and items awaiting availability do not follow the preparation time for in-stock products: please consult the information for each product.

The estimated delivery time for international orders is 15 to 30 business days, depending on the destination.

Will I be charged taxes and customs duties?

In the Spanish market, prices are displayed in euros (€) and include applicable taxes. Additional charges may apply to destinations subject to import procedures. Import taxes, duties and related customs charges may be collected once your order reaches its final destination, as determined by your local customs office. You are responsible for paying these charges and taxes; we do not cover them. We are not responsible for delays caused by your country's customs department. For more information about these charges, please contact your local customs office.